Frequently Asked Questions

You’ll find every receipt online. Just login and click on accounts to find your purchase history. You can also get them from us. Drop a note for us here, and we’ll get right back to you.

You can cancel your subscription at any time. Tell us which subscription you’d like to cancel right here. The reference number and your email address will help us find your account.

Yes, we will refund you for any titles that haven’t been downloaded in the app, or opened through the website, going back the past 90 days. Let us know if you’ve been having trouble accessing your issues right here. The reference number and your email address will help us find your account.

Absolutely, just send your email address to us and we’ll check on your account. We work with thousands of newspapers and magazines, so it might be possible that you have two different subscriptions. We’ll outline everything that’s included in your account(s).